{"id":15795,"date":"2026-07-02T11:05:27","date_gmt":"2026-07-02T09:05:27","guid":{"rendered":"https:\/\/www.ontheroad.coop\/?p=15795"},"modified":"2026-07-02T11:09:27","modified_gmt":"2026-07-02T09:09:27","slug":"first-step-the-app-that-guides-people-arriving-in-italy-through-local-services-fami-cir-project","status":"publish","type":"post","link":"https:\/\/www.ontheroad.coop\/en\/blog-en\/news-en\/first-step-the-app-that-guides-people-arriving-in-italy-through-local-services-fami-cir-project\/","title":{"rendered":"FIRST STEP, the app that guides people arriving in Italy through local services | FAMI CIR Project"},"content":{"rendered":"<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Navigating local services is one of the first, major steps for people arriving in Italy. With <strong>FIRST STEP<\/strong>, this process becomes simpler, clearer and more accessible.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">FIRST STEP is the new <strong>multilingual app<\/strong> developed under the FAMI CIR \u2013 Cittadini in Rete Project, promoted by the Prefecture of Ascoli Piceno together with On the Road Cooperative and LELLA 2001 Cooperative. <strong>The project aims to make services for Third-Country Nationals more accessible, coordinated and effective.<\/strong><\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\"><strong>What does FIRST STEP do?<\/strong><\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Thanks to geolocation and an intuitive interface, the app allows you to:<\/p>\n<ul class=\"marker:text-quiet list-disc pl-8\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Find nearby services: healthcare, employment, housing, schools, social services, immigration and much more;<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Consult and download documents: guides, forms and essential information always available in PDF format;<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Stay updated: news, alerts and useful communications to help you live and integrate better in the area.<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">The app is designed to be simple, useful and free, aimed at:<\/p>\n<ul class=\"marker:text-quiet list-disc pl-8\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Foreign citizens<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Refugees and asylum seekers<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">International students<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">Practitioners and volunteers working in the sector<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">FIRST STEP promotes <strong>greater autonomy for individuals<\/strong>, facilitates access to rights and streamlines the work of those who welcome and support people along their inclusion pathways.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">The model developed through the FAMI CIR Project can be replicated in other prefectural contexts, contributing to a network of best practices for integration at the national level.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:align-top\">FIRST STEP is already available for smartphones.<br \/>\nDownload the app and start navigating the services in your area<br \/>\n<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.yumacomunicazione.firststep&amp;pcampaignid=web_share\">https:\/\/play.google.com\/store\/apps\/details?id=it.yumacomunicazione.firststep&amp;pcampaignid=web_share<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FIRST STEP is the new <strong>multilingual app<\/strong> developed under the FAMI CIR \u2013 Cittadini in Rete Project, promoted by the Prefecture of Ascoli Piceno together with On the Road Cooperative and LELLA 2001 Cooperative. <strong>The project aims to make services for Third-Country Nationals more accessible, coordinated and effective.<\/strong><\/p>\n","protected":false},"author":7,"featured_media":15775,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":""},"categories":[297],"tags":[291],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FIRST STEP, the app that guides people arriving in Italy through local services | FAMI CIR Project - On The Road Cooperativa Sociale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ontheroad.coop\/en\/blog-en\/news-en\/first-step-the-app-that-guides-people-arriving-in-italy-through-local-services-fami-cir-project\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FIRST STEP, the app that guides 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